Last Updated Date: June 10, 2026
App Name: ASI Software
Company: ASI Software Inc.
Website: https://www.asisoftware.ca/
ASI Software Inc. (“ASI”, “we”, “us”, or “our”) is committed to protecting your privacy. We provide ASI Software, a digital asset management and inspection platform designed to support infrastructure, buildings, utilities, roads, parks, facilities, and other physical assets.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when users access or use ASI Software, including our mobile application, website, and related services.
By using ASI Software, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
We will not use your Personal Information for purposes other than those described in this Privacy Policy unless we have your consent or are permitted or required by law. You may withdraw your consent to certain uses of your information; however, doing so may limit or prevent your ability to use ASI Software or certain features of the service.
We aim to collect only the information required to provide, support, secure, and improve ASI Software.
The types of information we may collect include Personal Information and Non-Personal Information.
“Personal Information” means information that identifies, or can reasonably identify, an individual. This may include:
We may collect Personal Information when users register, sign in, use the app, complete inspections, upload photos, contact support, or interact with our services.
We may collect user account information such as name, email address, username, organization name, role, and related contact information. This information is used to authenticate users, manage access, provide customer support, maintain account records, and identify who created, modified, or completed inspection records.
ASI Software allows users to create, collect, upload, and manage asset and inspection information. This may include asset names, asset IDs, condition ratings, inspection notes, deficiencies, recommendations, maintenance information, lifecycle information, project records, and related field data.
Users may capture or upload photos and videos for asset inspections, condition assessments, deficiency documentation, field notes, and reporting. Photos and videos may be attached to asset records, inspection records, projects, or reports.
ASI Software may collect precise or approximate location information to support field inspections, GIS mapping, asset locations, map features, and location-based records. Location data may be used to record asset positions, support navigation to assets, or attach location information to inspection records.
We may collect device and technical information such as device identifiers, operating system, app version, browser type, IP address, crash reports, diagnostics, usage data, and performance information. This information is used to provide app functionality, improve reliability, troubleshoot issues, maintain security, and support app performance.
“Non-Personal Information” means information that does not directly identify an individual. This may include aggregated usage statistics, general app performance information, device type, operating system version, and general service usage trends.
We may use Non-Personal Information to understand how ASI Software is used, improve our services, and support product development.
We may use collected information for the following purposes:
We do not sell user Personal Information.
ASI Software may request access to certain device permissions to enable app functionality.
Camera access is used to capture inspection photos for asset records, condition documentation, field notes, and deficiency records.
Photo library or media access is used to allow users to select and upload photos from their device and attach them to asset or inspection records.
Location access is used to support asset mapping, GIS features, field inspections, and location-based asset or inspection records.
Users can manage app permissions through their device settings.
We may use contact information to send service-related messages, such as account notifications, support responses, security notices, product updates, or changes to our Terms of Use or Privacy Policy.
If we send marketing communications, users may unsubscribe or opt out where required by applicable law.
Our website or related services may use cookies, logs, analytics, or similar technologies to support functionality, improve service performance, understand usage, and maintain security.
Users may be able to manage cookies through their browser settings. Disabling cookies may affect some website or service functionality.
System logs may include technical information such as IP address, browser type, device type, operating system, pages viewed, access times, and app usage information.
We do not disclose Personal Information to third parties except as described in this Privacy Policy, with user consent, or as permitted or required by law.
We may share information with:
Third-party service providers are only permitted to access information as necessary to provide services to us and are expected to protect that information appropriately.
We do not share Personal Information with third-party advertising networks for tracking or targeted advertising purposes.
ASI Software may use third-party services to support authentication, hosting, storage, mapping, analytics, diagnostics, app distribution, support, and related business operations.
These services may include Microsoft services, cloud hosting providers, mapping providers, app store platforms, and payment providers used outside the mobile app.
Third-party services may process information according to their own privacy and security practices.
ASI Software may be free to download from app stores. If payment is required for services, subscriptions, or business use, payment may be processed through external websites or third-party payment providers. We do not use the mobile app to directly collect payment card information unless clearly stated and permitted by applicable app store rules.
We may disclose Personal Information without consent if we believe in good faith that disclosure is required or permitted by law, including to:
We may also disclose information in connection with a business transaction, such as a merger, acquisition, reorganization, financing, or sale of assets, provided that the information continues to be protected in accordance with applicable privacy obligations.
We use reasonable administrative, technical, contractual, and organizational safeguards to protect Personal Information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Where supported, data transmitted between the app and our systems is encrypted in transit. Access to Personal Information is limited to authorized personnel and service providers who require access for the purposes described in this Privacy Policy.
No system can be guaranteed to be completely secure. Users are responsible for protecting their login credentials and should not share usernames, passwords, or account access with unauthorized individuals.
We retain Personal Information for as long as necessary to provide ASI Software, support client projects, maintain business records, comply with legal or contractual obligations, resolve disputes, prevent fraud, and enforce agreements.
Some asset, inspection, photo, location, and project records may be retained as part of an organization’s operational, safety, audit, or asset management records.
If a user requests deletion of information, we will review and complete the request where legally, contractually, and operationally permitted. Some information may not be deleted immediately or completely where retention is required for legal, business, audit, safety, or project documentation purposes.
Users may request access to, correction of, or deletion of their Personal Information by contacting us.
We will make reasonable efforts to respond to requests in accordance with applicable privacy laws. In some cases, we may not be able to provide access to or delete certain information, such as where the information relates to another user, is required for legal or contractual purposes, or must be retained for business, audit, safety, or project documentation.
To request access, correction, or deletion of information, contact:
Email: https://www.asisoftware.ca/contact-us
ASI Software is intended for business, municipal, facility, infrastructure, and professional users. It is not intended for children. We do not knowingly collect Personal Information from children.
Information may be stored or processed in Canada, the United States, or other regions where ASI or our service providers operate. By using ASI Software, users understand that information may be transferred to and processed in jurisdictions outside their province, state, or country of residence.
Information may be accessible to courts, law enforcement, government agencies, or regulatory authorities in those jurisdictions where permitted by law.
We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this page with a revised effective date.
Continued use of ASI Software after changes are posted means the updated Privacy Policy applies.
If you have questions, comments, privacy requests, or concerns about this Privacy Policy or our handling of Personal Information, please contact us:
ASI-Asset Strategy Inc.
Email: info@asisoftware.ca
Website: https://www.asisoftware.ca/
Address: 4270 Buckingham Drive E., Regina, SK S4V 3Y9
Darren - Your AM Expert